Delivery & Returns

SHIPPING COSTS

The exact cost of shipping for our orders is calculated at checkout and varies depending on customer location. Shipping is calculated by our courier on a case by case basis to offer the best price and service available, and therefore may vary, and will look a little different.

STANDARD SHIPPING TIMES

Orders are processed and sent from our warehouse within 24-48 hours. However, during busy sales and holiday seasons, it may take a little longer to dispatch due to the increased volume of orders. Once your order has been shipped, you will receive an email with a tracking number so you can track the progress of your package.

Our standard shipping times vary depending on the customer's location and exclude weekends and public holidays.

UAE: Next day delivery if ordered before 4pm. 
Worldwide shipping: 5-7 Business Days.

 

CUSTOMS & DUTIES

When you place an order with Seaciety, please be aware that your package may be subject to VAT, import duties, and/or taxes upon arrival in your country. These charges are not collected by Seaciety and we are unable to predict what they may be. If you incur any customs fees, duties, or taxes, Seaciety is not responsible for them. To avoid any complications, please check with your local customs office for any rules that may apply to your order before placing it.

In the event that your shipment is not received and held at customs, it will be returned to our warehouse and we will refund you the amount paid after deducting the original shipping cost and a return shipping fee.

 

 

 

DO YOU OFFER FREE RETURNS/ EXCHANGES?

We do not offer returns/refund unless the item received is damaged. If you would like to exchange the product with another size it must be within a strict 7-day exchange policy. The product must still have all the original tags and packaging. 

A return fee will be applied and will vary per location.

For exchanges please contact us at hello@theseaciety.com with your order number and reason for the exchange.

 

SALE ITEMS

All items purchased on sale are considered final sale and cannot be returned for a refund. However, we do offer the option to exchange sale items for a different size of the same item, subject to availability.